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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
78-18394-01
Chapter 1 General Troubleshooting
Troubleshooting Ethernet Circuit Paths With Loopbacks
c. From the Cross-Connect Cards menu, choose Switch.
d. Click Yes in the Confirm Switch dialog box.
Note After the active cross-connect goes into standby mode, the original standby card becomes
active and its ACT/SBY LED turns green. The former active card becomes standby and its
ACT/SBY LED turns amber.
Step 2 Resend test traffic on the loopback circuit.
Step 3 If the test set indicates a faulty circuit, the problem is probably the defective card. Return the defective
card to Cisco through the RMA process. Contact Cisco Technical Support at (1-800-553-2447) and
proceed to Step 4. If the test does not indicate a faulty circuit, proceed to Step 5.
Step 4 Complete the “2.10.3 Physical Card Reseating and Replacement” procedure on page 2-163 for the
defective card.
Step 5 If the test set indicates a good circuit, the cross-connect card might have had a temporary problem that
was cleared by the side switch. Clear the hairpin circuit:
a. Click the Circuits tab.
b. Choose the hairpin circuit being tested.
c. Click Delete.
d. Click Yes in the Delete Circuits dialog box. Do not check any check boxes.
e. Confirm that the hairpin circuit is deleted from the Circuits tab list.
Step 6 Complete the “1.6.4 Perform a Facility Loopback on an Intermediate-Node OC-N Port” procedure on
page 1-39.
1.6.4 Perform a Facility Loopback on an Intermediate-Node OC-N Port
Performing the facility loopback test on an intermediate node OC-N port (which carries the Ethernet
circuit) isolates whether this node is causing circuit failure. Complete the “Create a Facility Loopback
on an Intermediate-Node OC-N Port” procedure on page 1-39.
Note The CE100T-8 Ethernet card only supports point-to-point configurations and is not directly implicated
in the intermediate node testing.
Create a Facility Loopback on an Intermediate-Node OC-N Port
Step 1 Connect a test set to the OC-N port you are testing. If you are starting the current procedure without the
test set hooked up to the source port, use appropriate cabling to attach the Tx and Rx terminals of the
test set to the port you are testing. Both Tx and Rx connect to the same port.
Note For specific procedures to connect, set up, and use the test set equipment, consult the
manufacturer.
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