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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
78-18394-01
Chapter 2 Alarm Troubleshooting
Frequently Used Alarm Troubleshooting Procedures
Note The reset options are enabled only in the OOS-MA,MT service state.
Note Before you reset the 15310-CL-CTX or CTX2500 card, you should wait at least 60 seconds after the last
provisioning change you made to avoid losing any changes to the database.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Right-click the active 15310-CL-CTX or CTX2500 card in CTC.
Step 3 Choose Hard-Reset Card or Soft-Reset Card from the shortcut menu.
Caution Hard-resetting a 15310-CL-CTX or CTX2500 card can cause a traffic hit. A soft reset causes a traffic
hit only if a provisioning change or firmware upgrade has occurred. This can be traffic-affecting. To
preserve traffic flow, perform a traffic switch in the “2.10.1 Protection Switching, Lock Initiation, and
Clearing” section on page 2-156 as appropriate.
Note The hard-reset option is enabled only when the card is placed in the OOS-MA,MT service state.
Step 4 Click Ye s in the Confirmation Dialog box.
If you performed a hard reset, the connection to the node is lost. CTC switches to network view.
Step 5 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. For LED
appearance, see the “2.9.2 Typical Card LED Activity During Reset” section on page 2-156.
2.10.3 Physical Card Reseating and Replacement
Remove and Reinsert (Reseat) a Card
Step 1 Open the card ejectors.
Step 2 Slide the card halfway out of the slot along the guide rails.
Step 3 Slide the card all the way back into the slot along the guide rails.
Step 4 Close the ejectors.
Physically Replace a Card
Step 1 Open the card ejectors.
Step 2 Slide the card out of the slot.
Step 3 Open the ejectors on the replacement card.
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