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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
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Chapter 2 Alarm Troubleshooting
Alarm Procedures
The SSM Failed alarm occurs when the synchronization status messaging received by the
ONS 15310-CL or ONS 15310-MA fails. The problem is external to the system. This alarm indicates
that although the system is set up to receive SSM, the timing source is not delivering valid SSM
messages.
Clear the SSM-FAIL Alarm
Step 1 Verify that SSM is enabled on the external timing source.
Step 2 If timing is enabled, use an optical test set to determine that the external timing source is delivering SSM.
For specific procedures to use the test set equipment, consult the manufacturer.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310-CL
or ONS 15310-MA.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1-800-553-2447).
2.7.221 SSM-LNC
The SSM-LNC condition is not used in this platform in this release. It is reserved for development.
2.7.222 SSM-OFF
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SONET Logical Objects: BITS, DS1, OCN
The SSM Off condition applies to references used for timing the node. It occurs when the SSM for the
reference has been turned off. The condition is raised when the ONS system is set up to receive SSM,
but the timing source is not delivering SSM messages.
Clear the SSM-OFF Condition
Step 1 Complete the “Clear the SSM-FAIL Alarm” procedure on page 2-138.
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.223 SSM-PRC
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, DS1, NE-SREF, OCN
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