Cisco Digital Video Recorder in Stand-Alone Mode Instrukcja Użytkownika Strona 3
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Contents
About this Guide ............................................................................................................... v
Purpose of this Guide ................................................................................................................................... v
Typographical Conventions ........................................................................................................................... v
How to get in Touch ................................................................................................................................... vi
Documentation Support ............................................................................................................ vi
Customer Support .................................................................................................................... vi
Management Console ........................................................................................................ 7
Management Console ................................................................................................................................... 8
Starting Management Console ................................................................................................... 8
Changing the Password ............................................................................................................. 9
Resetting the Password ........................................................................................................... 10
Modifying Database Settings....................................................................................................................... 11
Starting or Stopping DGVox Services ........................................................................................................... 13
Managing General Settings ......................................................................................................................... 14
Modifying Storage Server Settings ............................................................................................ 14
Enabling Encryption ................................................................................................................ 17
Modifying the Data Settings ..................................................................................................... 18
Modifying the Filter Settings .................................................................................................... 19
Modifying the Call Filter Settings .............................................................................................. 24
Modifying the Live Monitor Settings ............................................................................................................ 26
Managing Analog Recorder Settings ............................................................................................................ 27
Modifying the Analog Recorder General Settings ....................................................................... 28
Modifying the Analog Recorder Channel Settings ....................................................................... 30
Managing Digital Recorder Settings ............................................................................................................. 32
Modifying Digital Recorder General Settings .............................................................................. 32
Modifying the Digital Recorder Phone Settings .......................................................................... 34
Modifying the Digital Recorder Channel Settings ....................................................................... 38
Managing Digital Recorder Settings - ShCTI ................................................................................................ 42
Modifying Digital Recorder – ShCTI General Settings ................................................................. 42
Modifying the Digital Recorder- ShCTI CallerID Settings ............................................................ 44
Modifying the AgentID - ShCTI Settings ................................................................................... 46
Modifying the Digital Recorder - ShCTI Channel Settings ........................................................... 48
Managing Nortel Digital MLS CTI ................................................................................................................ 50
Configuring General Settings ................................................................................................... 50
Configuring DN Settings .......................................................................................................... 52
Configuring Channel Settings ................................................................................................... 53
Managing VOIP Recorder Settings............................................................................................................... 54
Modifying the VOIP Recorder General Settings .......................................................................... 54
Modifying the VOIP Recorder Extension Settings ....................................................................... 57
Modifying the VOIP Recorder Phone Settings ............................................................................ 59
Modifying the VOIP Audio Settings ........................................................................................... 62
Managing Cisco CTI Settings ...................................................................................................................... 63
Modifying Cisco CTI Settings - General Settings ........................................................................ 64
Modifying the Cisco CTI Settings - Channel Settings .................................................................. 66
Managing Avaya CTI Settings ..................................................................................................................... 68
Modifying Avaya CTI General Settings ...................................................................................... 68
Modifying Avaya CTI Channel Settings...................................................................................... 70
Managing Nortel IP MLS CTI ....................................................................................................................... 72
Configuring General Settings ................................................................................................... 72
Configuring DN Settings .......................................................................................................... 74
Configuring Channel Settings ................................................................................................... 75
Modifying E1 Recorder Settings .................................................................................................................. 76
Modifying the DGVox License...................................................................................................................... 78
Managing the Screen Capture ..................................................................................................................... 83
Modifying Screen Capture Settings ........................................................................................... 83
Enabling Screen Capture in the Agent PC ................................................................................. 84
Managing SMS Capture .............................................................................................................................. 87
Modifying SMS Capture General Settings .................................................................................. 87
Modifying SMS Capture Channel Settings .................................................................................. 89
Modifying AutoDelete Settings .................................................................................................................... 90
- DGVox 8 1
- Management 1
- Console 1
- Configuration 1
- Contents 3
- About this Guide 5
- How to get in Touch 6
- Management Console 7
- Changing the Password 9
- To change the password 9
- Resetting the Password 10
- To reset the password 10
- Modifying Database Settings 11
- Click Apply 12
- Managing General Settings 14
- Scheduled File Transfer 15
- Enabling Encryption 17
- To enable encryption 17
- Modifying the Data Settings 18
- To modify data settings 18
- To modify filter settings 19
- Priority Settings 20
- Apply 23
- To modify phone settings 34
- Phone Model 35
- Channel Settings 48
- Configuring General Settings 50
- Configuring DN Settings 52
- Configuring Channel Settings 53
- Managing Cisco CTI Settings 63
- Managing Avaya CTI Settings 68
- Managing Nortel IP MLS CTI 72
- Channel No 76
- Modifying the DGVox License 78
- Managing the Screen Capture 83
- Managing SMS Capture 87
- Click OK 93
- Modifying Email-SMS Settings 94
- Access Profile Path 97
- Recording – Channel Settings 100
- Passive Recording 102
- E SS AGE BOX 104
- Channel Monitor for Analog 105
- Recorder 105
- Chat Server Settings 105
- Description 106
- Cisco CTIOS Settings 107
- Managing IVR Settings 108
- TAB LE 48: IVR SE TTINGS 109
- AB LE 49: IVR SE TTINGS 110
- Managing VoxCaptvs Settings 111
- To configure Settings 112
- TAB LE 51: IVR SE TTINGS 116
- AB LE 52: IVR SE TTINGS 117
- Managing VoxCaptvs Interface 118
- Settings 118
- HH:MM:SS 120
- Managing Siemens Settings 121
- Click Backup 127
- Configuring Restore Settings 128
- To configure Restore 128
- Configuring Database Backup 129
- Managing Agent Login Server 131
- To add/update Agent List 132
- To delete an Agent 133
- Managing Redundancy Monitor 135
- Managing AudioMask Server 136
- Trademarks and Copyrights 139
- Vox Spectrum Ltd 140
- 101 Aspect Tower 140
- Business Bay 140
- Dubai, UAE 140
Powiązane produkty i podręczniki dla Cyfrowe rejestratory wideo (DVR) Cisco Digital Video Recorder in Stand-Alone Mode
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