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© 2006 Cisco Systems, Inc.
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Scenarios 3-46
NAM / Traffic Analyzer v3.5 Tutorial
© 2006 Cisco Systems, Inc. All rights reserved.
Scenarios 3-46
NAM / Traffic Analyzer v3.5 Tutorial
Scenario 4
VoIP Monitoring
Scenario 4
VoIP Monitoring
NAM gathers statistics based
on SCCP, H.323, MGCP, and SIP
messages.
NAM gathers statistics based
on SCCP, H.323, MGCP, and SIP
messages.
• Enable Voice Monitoring
• Control Protocol Statistics
• Phone Statistics
– All Calls
– Individual Call
• Active Call Statistics
CallManager
Voice Gateway
Scenario 4 - VoIP Monitoring
The NAM can collect the control and diagnostic messages sent from IP phones to the Cisco Call Manager
application and provide network engineers with valuable information about the voice aspects of a network.
Because Dean has configured the Catalyst 6500 Series NAM to SPAN the port connected to the Cisco Call
Manager application, he will be able to collect all traffic from IP phones located in the various workgroup
access switches to the Cisco Call Manager. It is important to note that to use the voice monitoring feature of
the NAM, you must SPAN a port or VLAN that will contain the Cisco Call Manager traffic. Also, the Cisco
Call Manager must have “Call Diagnostics Recording” enabled for IP phones to send diagnostic statistics to
the Cisco Call Manager.
- © 2006 Cisco Systems, Inc 1
- All rights reserved 1
- Introduction 1-1 1
- About This Tutorial 2
- How the Tutorial Is Organized 3
- Tutorial Contents 4
- • Traffic Analyzer Software 5
- Chapter 3 – Scenarios 6
- Introduction 7
- Chapter 1 Outline 8
- Introduction 1-9 9
- No longer is it enough … 10
- Introduction 1-11 11
- What Data to Collect 12
- Protocol 14
- Understanding the Basics 15
- Introduction 1-16 16
- Introduction 1-17 17
- Introduction 1-18 18
- ¾ Network Analysis Modules 19
- Network Analysis Modules 20
- ¾ Traffic Analysis Software 23
- Traffic Analyzer Software 24
- Introduction 1-37 37
- Cisco Complementary Solutions 38
- Introduction 1-40 40
- Summary: Benefits Achieved 41
- Product Features 43
- Chapter 2 Outline 44
- Network Monitoring Using NAMs 45
- Product Features 2-6 48
- ¾ NAM Hardware Overview 49
- NAMs in the Enterprise 50
- NAM-1/2 Overview 51
- NAM-1/2 Hardware Overview 52
- NAM-1/2 Data Sources 54
- Product Features 2-16 58
- Features 60
- NM-NAM Hardware Overview 61
- NM-NAM Data Sources 63
- Road Map to Using NAMs 66
- Planning for NAM Deployment 68
- Product Features 2-34 76
- Getting Started Topics 78
- Getting Started 79
- Navigation Menu 82
- NAM Access Control 84
- Configuring NAM Monitoring 100
- Basic NAM-1/2 Configuration 101
- Examples 102
- Basic NAM Configuration 108
- Product Features 2-72 114
- Product Features 2-73 115
- (Class of Service) 116
- Product Features 2-75 117
- Product Features 2-76 118
- Basic NM-NAM Configuration 119
- Product Features 2-80 122
- Types of Statistics Collected 123
- Supervisor Data Source 129
- Product Features 2-88 130
- Router Data Source 131
- Product Features 2-90 132
- Product Features 2-91 133
- MPLS – Enable Monitoring 134
- MPLS – RMON-2 Stats 135
- Enabling Traffic Monitoring 136
- Configuring Alarms 152
- Setting Software Preferences 162
- ¾ Traffic Analyzer Software 163
- Viewing Traffic Reports 164
- NAM-1, NAM-2 Report Types 165
- NM-NAM Report Types 166
- Basic Historical Reports 185
- Basic Historical Report 187
- Viewing Alarm Logs 193
- Packet Capture and Decode 196
- Product Features - Summary 211
- Thank You! 212
- NAM Usage Scenarios 213
- Chapter 3 Outline 214
- NAM Scenarios 214
- Network Overview 215
- Scenarios 3-4 216
- (NAM-1/2) 217
- Scenario 1 218
- Scenarios 3-18 230
- (NM-NAM) 231
- Scenario 2 232
- • QoS Monitoring 245
- Scenario 3 246
- • VoIP Monitoring 257
- VoIP Monitoring 258
- Scenario 4 259
- • Trend Analysis 267
- Scenario 5 268
- Scenarios 3-64 276
- NAM System 277
- Administration 277
- Chapter 4 Outline 278
- ¾ Requirements 279
- Requirements 280
- ¾ Administration 283
- NAM-1, NAM-2 Administration 284
- System Admin 4-16 292
- NM-NAM Administration 294
- ¾ Maintenance 301
- Sys tem Admin 4-26 302
- NAM Maintenance 303
- System Admin 4-31 307
- Diagnostics 308
- Troubleshooting Tips 312
- NAM References 315
- Reference Materials 317
- • Other Related References 318
- • Online Bug Tracker 320
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