Cisco UCS-CPU-E52609BC= Arkusz Danych Pobierz pdf (Strona 31)

Cisco UCS B200 M3 Blade Server

CONFIGURING the SERVER

Unified Computing Warranty Plus Service

For faster parts replacement than is provided with the standard Cisco Unified Computing System

warranty, Cisco offers the Cisco Unified Computing Warranty Plus Service. You can choose from

several levels of advanced parts replacement coverage, including onsite parts replacement in as

little as four hours. Warranty Plus provides remote access any time to Cisco support

professionals who can determine if a return materials authorization (RMA) is required. You can

choose a service listed in

Table 18.

Unified Computing Partner Support Service

Cisco Partner Support Service (PSS) is a Cisco Collaborative Services service offering that is

designed for partners to deliver their own branded support and managed services to enterprise

customers. Cisco PSS provides partners with access to Cisco's support infrastructure and assets

to help them:

■ Expand their service portfolios to support the most complex network environments

■ Lower delivery costs

■ Deliver services that increase customer loyalty

Partner Unified Computing Support Options enable eligible Cisco partners to develop and

consistently deliver high-value technical support that capitalizes on Cisco intellectual assets.

This helps partners to realize higher margins and expand their practice.

PSS is available to all Cisco PSS partners, but requires additional specializations and

requirements. For additional information, see the following URL:

www.cisco.com/go/partnerucssupport

The two Partner Unified Computing Support Options include:

■ Partner Support Service for UCS

■ Partner Support Service for UCS Hardware Only

Table 18 UCS Computing Warranty Plus Service

Product ID (PID)

Service

Level GSP

Site?

Description

CON-UCW7-B200M3 UCW7 Yes UC PLUS 24X7X4OS UCS B200 M3 Blade Server

CON-UCW5-B200M3 UCW5 Yes UC PLUS 8X5XNBDOS UCS B200 M3 Blade Server

1 2 ... 26 27 28 29 30 31 32 33 34 35 36 ... 57 58

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