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Cisco Confidential
24
• Sudden loud high pitch feedback tone, a.k.a acoustic shock can a
workplace safety concern especially for call center workers.
• PVDM3 DSPs have the ability to detect acoustic shock neutralize its
effect
• Detects the loud, persistent, dominant single frequency tone in a
voice channel and performs corrective action
• Supported on TDM-IP, CUBE and Conference calls
Contact Center
CVP
VXML
IP
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