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A-3
Cisco Content Services Switch Getting Started Guide
OL-6711-01
Appendix A Troubleshooting the Boot Process
Diagnostic Tests for Hardware and Error Messages
Table A-1 lists the fields in the error message and describes their meanings. This
information may be useful when in contact with TAC about a specific error
message.
Table A-1 Fields in the Diagnostic Monitor Error Message
Field Description
Slot_number The slot number reporting the error.
Cpu_number The CPU number reporting the error. This field is 1 for
boards with a single MIPS CPU.
Failure_level There are three types of failure levels:
Board - The CSS 11501 motherboard or a specific
module in the CSS 11503 or CSS 11506. If the CSS
completes the boot process, but a component or module
has failed, the CSS also generates a boot log message.
Backplane - An EEPROM failure is a catastrophic
failure. Contact TAC for technical assistance.
Chassis - A fan failure has occurred. After the boot
process has completed, a log message appears with
information on which fan has failed. For information on
troubleshooting a fan failure, see the Cisco 11500 Series
Content Services Switch Hardware Installation Guide.
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