Cisco IP Phone 7945G Instrukcja Użytkownika

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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Cisco Unified IP Phone 7965G and
7945G Phone Guide for Cisco
Unified
Communications Manager 7.0
(SCCP
and SIP)
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Podsumowanie treści

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Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 4

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2 OL-15896-01 Finding Additional InformationYou can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL:htt

Strona 3 - Common Phone Tasks

92 OL-15896-01 sleep mode 16secure calls 46secure conferences 36security, for calls 46Select button 12services button 12services, subscribing to 70set

Strona 4 - Button Icons

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 93 for phone ringer 55volume button 12Wwarnings, safet

Strona 5 - Contents

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Americas HeadquartersCisco Systems, Inc.San Jose, CA Asia Pacific HeadquartersCisco Systems (USA) Pte. Ltd.SingaporeEurope HeadquartersCisco Systems I

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 3 Using External DevicesThe following information appl

Strona 9 - Getting Started

4 OL-15896-01 Connecting Your PhoneYour system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network

Strona 10 - Power Outage

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 5 Removing the Hookswitch Clip (Required)Before you us

Strona 11 - Accessibility Features

6 OL-15896-01 Adjusting the Footstand (Optional)To change the angle of the phone base, adjust the footstand while pressing the footstand button.Regist

Strona 12 - Connecting Your Phone

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 7 For information about wireless headsets that work in

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8 OL-15896-01 An Overview of Your PhoneYour Cisco Unified IP Phone is a full-feature telephone that provides voice communication over the same data ne

Strona 14 - Headset Support

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 9 Cisco Unified IP Phone 7965G 11624579681011121314151

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10 OL-15896-01 Cisco Unified IP Phone 7945G 18642143567910111213141516128117

Strona 16 - An Overview of Your Phone

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 11 Item Description For more information, see...1Progr

Strona 18 - Cisco Unified IP Phone 7945G

12 OL-15896-01 6Help button Activates the Help menu. Accessing the Help System on Your Phone, page 177Settings button Opens/closes the Settings menu.

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 13 Understanding Lines and CallsTo avoid confusion abo

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14 OL-15896-01 Encrypted call See Making and Receiving Secure Calls, page 46.BLF- monitored line is idleSee Using BLF to Determine a Line State, page

Strona 21 - Understanding Lines and Calls

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 15 Understanding Phone Screen FeaturesThis is what you

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16 OL-15896-01 Choosing Phone Screen ItemsThere are two ways to choose items on your phone’s screen.Cleaning and Maintaining the Phone ScreenUse only

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 17 Understanding Feature Buttons and MenusPress a feat

Strona 24 - Choosing Phone Screen Items

18 OL-15896-01 Understanding Feature AvailabilityDepending on your phone system configuration, features included in this Phone Guide might not be avai

Strona 25 - If you want to... Then

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 19 Understanding SIP vs. SCCP Your phone can be config

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20 OL-15896-01 Basic Call HandlingYou can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see

Strona 27 - Understanding SIP vs. SCCP

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 21 Tips • You can dial on-hook, without a dial tone (

Strona 28 - Basic Call Handling

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates

Strona 29 - For more information

22 OL-15896-01 Use CallBack to receive notification when a busy or ringing extension is available1. Press CallBack while listening to the busy tone or

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 23 Answering a CallYou can answer a call by simply lif

Strona 31 - Answering a Call

24 OL-15896-01 TipIf parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.A

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 25 Ending a CallTo end a call, hang up. Here are some

Strona 33 - Using Hold and Resume

26 OL-15896-01 Tips • Engaging the Hold feature typically generates music or a beeping tone. • If you receive an alert for an incoming call and a re

Strona 34 - Using Mute

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 27 Switching Between Multiple CallsYou can switch betw

Strona 35 - Viewing Multiple Calls

28 OL-15896-01 In standard viewing mode, your phone displays calls as follows for the highlighted line: • Calls with the highest precedence and longe

Strona 36 - Transferring Calls

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 29 Tips • If your phone has on-hook transfer enabled,

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30 OL-15896-01 TipIf your phone displays a menu that disappears before you make your selection, you can press iDivert again to re-display the menu. Yo

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 31 • You can forward your calls to a traditional ana

Strona 39 - Using Do Not Disturb

GPickUp Answer a call that is ringing in another group or on another lineiDivert Divert or redirect a call to a voice message systemJoin Join together

Strona 40 - Making Conference Calls

32 OL-15896-01 Making Conference CallsYour Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call.Using C

Strona 41 - Using Conference

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 33 Using ConferenceConference allows you to call each

Strona 42 - Using cBarge

34 OL-15896-01 Using JoinJoin allows you to combine two or more existing calls to create a conference in which you are a participant.Tips • If you fr

Strona 43 - Using Meet-Me

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 35 Using Meet-MeMeet-Me conferencing allows you to sta

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36 OL-15896-01 Viewing or Removing Conference ParticipantsDuring a standard (ad hoc) conference, you can view a list of participants and remove partic

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 37 TipIf you call a secure Meet-Me conference number f

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38 OL-15896-01 If you want to... Then...Place an intercom call to a preconfigured intercom targetPress (intercom target line) and, after you hear th

Strona 47 - Advanced Call Handling

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 39 Advanced Call HandlingAdvanced call-handling tasks

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40 OL-15896-01 Picking Up a Redirected Call on Your PhoneCall PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting

Strona 49 - to connect to the call

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 41 • Depending on how your phone is configured, you

Strona 50 - Using a Shared Line

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 iii ContentsGetting Started 1Using this Guide 1Fin

Strona 51 - Understanding Barge Features

42 OL-15896-01 • Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7965G that

Strona 52 - Using Barge Features

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 43 Sharing Call Information and BargingPhones that sha

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44 OL-15896-01 Using Barge FeaturesThe table below describes how to use barge features to add yourself to a call on a shared line. Tips • When you ba

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 45 Tips • If the phone that shares your line has Priv

Strona 55 - Prioritizing Critical Calls

46 OL-15896-01 Tips • Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only). • BLF

Strona 56 - If you... Then

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 47 Note There are interactions, restrictions, and limi

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48 OL-15896-01 Keep these terms in mind: • Precedence indicates the priority associated with a call. • Preemption is the process of ending an existi

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 49 Using Cisco Extension MobilityCisco Extension Mobil

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50 OL-15896-01 Tips • When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any of the following are true: –Th

Strona 60 - Using a Handset

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 51 –The number is not accurately matched in the Cisc

Strona 61 - Using a Speakerphone

iv OL-15896-01 Using Hold and Resume 25Using Mute 26Switching Between Multiple Calls 27Switching an In-Progress Call to Another Phone 27Viewin

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52 OL-15896-01 Using a Handset, Headset, and SpeakerphoneYou can use your phone with these audio devices: a handset, headset, or speakerphone.The phon

Strona 63 - Changing Phone Settings

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 53 Using a Wireless HeadsetRefer to the wireless heads

Strona 64 - Customizing the Phone Screen

54 OL-15896-01 Using AutoAnswer with a Headset or SpeakerphoneWhen AutoAnswer is enabled, your phone answers incoming calls automatically after a few

Strona 65 - Using Call Logs

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 55 Changing Phone Settings You can personalize your Ci

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56 OL-15896-01 Customizing the Phone ScreenYou can adjust the characteristics of the phone screen.If you want to... Then...Change the phone screen bri

Strona 67 - Directory Dialing

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 57 Using Call Logs and DirectoriesThis section describ

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58 OL-15896-01 Tips • (SCCP and SIP phones) Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 59 –The second logged entry is the name/number of th

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60 OL-15896-01 TipUse the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between inp

Strona 71 - Accessing Voice Messages

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 61 Add a new PAB entry 1. Access Personal Directory, t

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 v Prioritizing Critical Calls 47Using Cisco Extensio

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62 OL-15896-01 Tips • Your system administrator can provide you the user ID and PIN that you need to log in to Personal Directory. • Personal Direct

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 63 Accessing Voice MessagesTo access voice messages, u

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64 OL-15896-01 Using the User Options Web PagesYour Cisco Unified IP Phone is a network device that can share information with other network devices i

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 65 Configuring Features and Services on the WebThe top

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66 OL-15896-01 Delete a PAB entry 1. Search for a PAB entry.2. Select one or more entries.3. Click Delete Selected.Assign a line button for PABNote Be

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 67 Configuring Fast Dials on the WebThis section descr

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68 OL-15896-01 Tips • You can create up to 500 Fast Dial and PAB entries. • You can create a new Fast Dial entry without using a PAB entry. Such Fas

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 69 Note For help using speed-dial features, see Speed

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70 OL-15896-01 Setting Up Phone Services on the WebPhone services can include special phone features, network data, and web-based information (such as

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 71 Add a service to an available programmable phone bu

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vi OL-15896-01 Understanding Additional Configuration Options 79Troubleshooting Your Phone 82General Troubleshooting 82Viewing Phone Administrat

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72 OL-15896-01 Controlling User Settings on the WebUser settings include your password, PIN, and language (locale) settings.TipYour PIN and password a

Strona 85 - Using Cisco WebDialer

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 73 If you want to... Then do this after you log in...S

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74 OL-15896-01 Change the audible voice message indicator setting per line1. Choose User Options > Device.2. Choose a phone from the Name drop-down

Strona 87 - Expansion Module

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 75 Setting Up Phones and Access Lists for Mobile Conne

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76 OL-15896-01 Add a new remote destination1. Choose User Options > Mobility Settings > Remote Destinations.2. Click Add New.3. Enter the follow

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 77 Using Cisco WebDialerCisco WebDialer allows you to

Strona 90 - Troubleshooting Your Phone

78 OL-15896-01 Log out of WebDialer Click the logout icon in the Make Call or Hang Up page.Set up, view, or change WebDialer preferencesAccess the Pre

Strona 91 - Symptom Explanation

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 79 Understanding Additional Configuration OptionsYour

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80 OL-15896-01 Work with (or work as) an administrative assistantConsider using: • Cisco Unified Communications Manager Assistant • A shared lineSe

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 81 Determine the state of a phone line associated with

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 1 Getting StartedUsing this GuideThis guide provides y

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82 OL-15896-01 Troubleshooting Your PhoneThis section provides troubleshooting information for your Cisco Unified IP Phone.General TroubleshootingThis

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 83 Viewing Phone Administration DataYour system admini

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 85 Cisco One-Year Limited Hardware Warranty TermsThere

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 87 IndexAAbbreviated Dialing 39, 68access listscreatin

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88 OL-15896-01 icons for 13maximum per line 13multiple parties on 32multiple, switching between 27muting 26parking 41placing 20, 21prevent barging of

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 89 encrypted calls 46ending a call, options for 25Exte

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90 OL-15896-01 Kkeypad 12Llanguage (locale) settings 72line buttons 11linesand call forwarding 72and call states 13and using BLF 45buttons for 11descr

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 91 on-hook dialing 21online help, using 17PPABusing fr

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