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• Remote Call Center Agent—Similar to teleworking applications, this solution extends the Cisco IP Contact Center solution for telephone call
center agents to remote sites. With a high-quality, secure connection through the Cisco 870 Series, the call center agent can be dispersed away
from costly call center facilities while maintaining secure and productive voice and data access in their home. (See Cisco Call Center Solutions for
more information.)
• Retail VPN—Retail stores migrating from dialup connections for point of sales transactions can use the Cisco 870 Series to take advantage of
low-cost broadband access with the required security to effectively use these public networks. Multiple devices and applications can then be added
to the store network to take advantage of the increased bandwidth and also incorporate optional WLAN support to enable secure mobility and
enhance productivity.
• Managed Services—Service providers and value-added resellers can use the Cisco 870 Series as a platform to offer differentiated business class
security and WLAN services for small to medium business customers.
FEATURES AND BENEFITS
Table 2 lists the features and benefits that the Cisco 870 Series provides.
Table 2. Features and Benefits of the Cisco 870 Series
Feature Benefits
Increased Performance to
Run Concurrent Services
• The performance in a Cisco 870 Series router allows customers to take advantage of broadband network speeds
while running secure, concurrent data, voice, and video services
Advanced Security
• Integrated Stateful Inspection Firewall for network perimeter security, high-speed IPSec 3DES and AES
encryption for data privacy over the Internet, IPS, and antivirus support through NAC to enforce security policy
in a larger enterprise or service provider network
4-port 10/100 Mbps
Managed Switch
• Allows multiple devices to be connected in a small office, with the ability to designate a port as network DMZ
• Optional external PoE adapter for powering IP phones, to avoid individual power supplies or power injectors
• VLANs allow for secure segmentation of network resources
Optional 802.11b/g
WLANs with Support for
Multiple Antennas
• Broadband router with secure WLAN in a single device
• Diversity antennas for optimizing coverage in a small office
• Options for replaceable external antennas, to get wireless coverage in areas away from where the router is
located
Cisco SDM and Cisco IOS
Software for Remote
Management
• Using smart wizards and task-based tutorials, Cisco SDM helps resellers and customers quickly and easily
deploy, configure, and monitor a Cisco access router without requiring knowledge of the Cisco IOS
®
Software
command-line interface (CLI)
• Dial backup and out-of-band management allow IT managers to remotely manage the router at small office and
teleworker sites
• Cisco Configuration Express Service supports factory-loaded configurations for high-volume deployments
• Support for the Cisco CNS 2100 Series Intelligence Engine enables plug-and-play installations with centralized
configuration management
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