
One of the following statuses may appear:
Connecting
If the status repeats with Connecting, your Linksys Router is having problems
connecting to your Internet Service provider. Repeat the ‘Power Cycle’ steps in
Step 5 and try again. Be sure to check for solid status and activity lights on the
modem and the Internet light (or WAN lights) on the router. If these lights do
not turn on or show any activity, try using different network cables, power cycle
all devices as described in Step 5, and try again.
Disconnected
If the status shows Disconnected, your Linksys Router was not able to establish a
connection to your Internet Service provider. Repeat the ‘Power Cycle’ steps in
Step 5 and try again. Be sure to check for solid status and activity lights on the
modem and the Internet light (or WAN lights) on the router. If these lights do
not turn on or show any activity, try using different network cables, power cycle
all devices as described in Step 5, and try again.
Connected
If the status is Connected, your Linksys Router successfully established a
connection to your Internet Service provider and you should be able to access the
Internet !
OR
NOTE: If you are not able to access the Internet even with a Connected
status, restart your computer and try to access the Internet again.
Troubleshooting
In the router’s Status page, you may be prompted with one of the following error
messages:
PPPoE Authentication Failed
The PPPoE user name and password you used is incorrect. Repeat the router
configuration steps found in Step 4 and verify the spelling and/or format of your
login or use another user name and password. Then, perform the ‘Power Cycle’
steps in Step 5 and try again.
Cannot Connect to PPPoE Server
The router was unable to connect to your Internet Service Provider. Repeat the
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