Cisco 2970G 24TS - Catalyst - Ethernet Switch Instrukcja Użytkownika Pobierz pdf (Strona 5)

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Cisco ME 2400 Series Ethernet Access Switches

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Cisco ME 3400 Series Ethernet Access Switches

Note that upgrades are different from updates. For example, an upgrade from the IP Base Package to the IP Services Package

provides significant new functions; therefore, this upgrade requires the purchase of a software license upgrade. Updates are

incremental software features and bug fixes that are released within a Cisco IOS Software package for which you own a license.

This statement supersedes any previous warranty or software statement and is subject to change without notice.

Q. How do I get a “no additional cost” Cisco IOS Software update for my fixed-configuration and/or stackable Cisco Catalyst switch?

A. Customers that own a software license for any of the aforementioned fixed-configuration and/or stackable Cisco Catalyst switch

product series (listed previously) may obtain a software update at the Cisco.com Website.

Go to the following URL:

http://tools.cisco.com/support/downloads/pub/MDFTree.x?butype=switches or from http://www.cisco.com

click on “Downloads” and select “Switch Software”. To download software, you will be required to log in using your Cisco.com

username and password. If you do not have a Cisco.com username, you can obtain one by clicking on “Register” at the top of any

Cisco.com Webpage (

http://tools.cisco.com/RPF/register/register.do).

WARRANTY AND SERVICE

The hardware warranty available on the Cisco Catalyst 2900 XL and Catalyst 3500 XL Series and Cisco Catalyst Express 500, Catalyst

2940, Catalyst 2950, Catalyst 2960, Catalyst 2970, Catalyst 3550, Catalyst 3560, and Catalyst 3750 Series is the Limited Lifetime

Hardware Warranty. This warranty automatically comes with the purchase of eligible Cisco Catalyst products, free of charge. For specific

details on the Cisco Limited Lifetime Hardware Warranty, visit:

http://www.cisco.com/go/services.

Q. What types of service and support is available for the Cisco Catalyst 2970 Series?

A. A full complement of lifecycle service and support is available for the Cisco Catalyst 2970 Series. From implementation to operation and

optimization, Cisco offers Technical Support Service and Advanced Service delivered either directly or through one of its best-in-

class partners.

TECHNICAL SUPPORT SERVICE

Technical Support Service is available through Cisco SMARTnet

service and SMARTnet Onsite service. The Cisco SMARTnet service

augments the resources of your operations staff by providing them with access to expertise, both online and on the telephone, and

numerous hardware Advance Replacement options. The Cisco SMARTnet Onsite service complements the hardware Advance

Replacement feature by adding the services of a field engineer-services that can be critical for locations where internal staff are unavailable

to replace parts. For more information about the Cisco SMARTnet service, visit:

http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_group_home.html.

PRODUCT AND CONTACT INFORMATION

Q. Where can I find technical and product specifications and other information about Cisco Catalyst 2970 Series Switches?

A. For Cisco Catalyst 2970 Series product literature, including data sheets and product specifications, visit:

http://www.cisco.com/go/catalyst2970.

Q. What are the part numbers for the Cisco Catalyst 2970 Series? When are they orderable?

A. The part numbers are listed at the beginning of this product bulletin. The products are orderable now. For further information visit:

http://www.cisco.com/go/catalyst2970.

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