Covad ConfidentialCisco IP Phone Provisioning GuideSylantro-hosted Service Release 3.2.1October 2007
10Covad ConfidentialAttention:There is a updated process for installing new phones at an existing customer siteCovad is currently utilizing Cisco MGCP
11Covad Confidential1. Plug the Ethernet Cable to the phone’s 10/100 SW Port and allow it to obtain an IP address2. Press the Settings button3. Select
12Covad Confidential12. If configured properly, you’ll see 4 zeros next to the top right function button when the phone completes booting. 13. To assi
Cisco IP Phone Configuration using Static IPsFor adds/changes to existing sites (or new installations) where DHCP is not used:• Managed circuits• Publ
14Covad ConfidentialAttention:There is a updated process for installing new phones at a new customer siteCovad is currently utilizing Cisco MGCP 7.7 f
15Covad Confidential1. Prepare to configure the phone by following these steps. Upon completion of this step, the phone will begin to perform a softw
16Covad Confidential2. Configure the phone using following command sequence. These should be done in a single series of steps (i.e., do not saveea
17Covad ConfidentialOn the day of activation, the phone must be configured at the site:7. Power up the telephone. Make sure the phone’s Default Gat
18Covad Confidential11. Configured properly, you’ll see 4 zeros next to the top right function button.12. To assign an extension to the phone, go off-
Cisco IP Phone Config for Remote TeleworkerFor installations using:• Unmanaged circuit with single or multiple user• Static or Dynamic WAN IP Addresse
2Covad ConfidentialCisco IP Phone Turn-up Summary for New Installs*Phone Location Configuration DocumentOverview of Local Configuration StepsDescripti
20Covad Confidential*** Notes for Remote Teleworker Installations ***- Only 1 VoIP device is supported for remote teleworkers utilizing NAT.- Multiple
21Covad Confidential1. In the ADMIN portal, create the employee and assign a phone template2. Ensure the phone is not connected to the network Unplug
22Covad Confidential*** NAT Router (i.e., Linksys, Netgear) Configuration ***4. Configure the phone’s network configuration settings including the TFT
23Covad Confidential*** Static IP Configuration ***9. Configure the phone’s network configuration settings including the TFTP server address using fol
24Covad Confidential13. Power cycle the unit (Unplug power, or, simultaneously press *, 6, and Settings button”) After the phone configures its VLAN
25Covad Confidential15. Reconfigure the phone’s network configuration settings including the TFTP server address using following command sequence. Th
26Covad Confidential16. Plug the Ethernet cable into the phone port labeled 10/100SW. The phone will receive another software upgrade, displaying the
27Covad Confidential18. Configure the primary TFTP and MGCP settings Press the Settings button on the right side of the phone Select 8 – Unlock Conf
28Covad Confidential19. Power cycle the unit (Unplug power, or, simultaneously press *, 6, and Settings button) After the phone configures its VLAN
29Covad Confidential23. Activate the extensionGo off-hook, and enter the following digit string.* 51 <Tenant Registration Code> * <Admin Re
Managed – New SiteCisco IP Phone Configuration using DHCPFor installations using:• Managed circuits• Public or Private WAN IP addresses• DHCP addressi
30Covad ConfidentialAppendix: Configuring the Local Router’s Firewall• Covad service should be expected to work popular routers including following:•
31Covad ConfidentialExample 1: Netgear MGT624• Open Internet Explorer• Refer to the instruction manual for the address to access the router controls•F
32Covad ConfidentialExample 2: Linksys WRT54GC1. Using a browser, access the router main setup menu – click on the ‘Applications & Gaming’ tab2. S
33Covad ConfidentialExample 3: Port Forwarding Some home routers may not have DMZ capability, or the DMZ configuration isn’t passing traffic through
4Covad ConfidentialAttention:There is a updated process for installing new phones at a new customer siteCovad is currently utilizing Cisco MGCP 7.7 fi
5Covad Confidential The appropriate CPE router and switch configurations must be applied to support DHCP. These steps must be completed by Covad pri
6Covad Confidential1. Prepare to configure the phone by following these steps. Upon completion of this step, the phone will begin to perform a softwa
7Covad Confidential2. When the phone displays the Configuring IP message, validate firmware upgrade: (5 min) Press the Settings button. Enter the
8Covad Confidential6. If configured properly, you’ll see 4 zeros next to the top right function button when the phone completes booting. 7. To assign
Covad ConfidentialManaged – Existing SiteAdding a Cisco phone to an Existing SiteFor installations using:• Managed circuits• DHCP addressing on LAN• C
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